From getting almost nothing to getting 3x more from the insurance company
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From getting almost nothing to getting 3x more from the insurance company

A real-life case of a business that went from an insufficient offer to triple the compensation after successfully filing a claim with the insurance company. Luis's premises were flooded due to a burst drainpipe in the building. The damage affected both the space and the business, forcing a temporary closure and resulting in significant financial losses. The insurance company initially offered an extremely low valuation of just €1,000, an amount that didn't even cover a fraction of the damage or the losses incurred due to the closure. Given this situation, the claim seemed destined to be closed without a fair resolution. After a detailed analysis of the policy and the claim, MataSeguros rebuilt the claim from scratch: all material damages were properly assessed, losses due to business interruption were justified, and the necessary documentation was provided to defend the case against the insurance company. The result was compensation three times higher than the initial offer, allowing Luis to repair his premises, reopen his business, and resume normal operations. This case demonstrates how a poor initial assessment does not have to be the final result when a claim is made with technical expertise and the insured's rights are defended.

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